Got a drain that won't clear, a leak you can't track down, or no hot water? Call the San Jose office!
Phone lines are answered 24/7. Service is scheduled Monday through Friday, 6:00 a.m. to 6:00 p.m., and Saturday, 7:00 a.m. to 4:00 p.m.
Read real customer reviews and practical plumbing guidance from official local sources for Cupertino.
Customer reviews
“Zak R. is a well-trained professional and makes sure to give you the best service possible. Elite Rooter is the only group we use for all of our plumbing issues. They are timely and respectful. Pipes, clogs, inside or outside, they get it done right the first time.”
“Agustin was very friendly and helpful. He diagnosed and fixed our water heater fairly quickly. Also showed up very soon after the call.”
“Erick Zavala accurately diagnosed the problem and replaced the faulty water heater in a professional manner. His work was outstanding and he was courteous to all family members.”
Direct guidance from the city or local utility.
Cupertino says plumbing permits are required for installation or replacement of sewer, water and gas lines, water heaters, sinks, water closets, and other plumbing fixtures.
City of Cupertino Building Division FAQCupertino documents three water systems and its service finder maps more than one water provider and sanitary district, so provider-specific advice requires the service address.
City of Cupertino Water and Service FinderLocal sources checked August 18, 2026.
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