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Privacy Policy

Your privacy is important to Elite Rooter. This privacy policy provides information about the personal information that Elite Rooter collects and the ways in which we use that personal information.

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Phone lines are answered 24/7. Service is scheduled Monday through Friday, 6:00 a.m. to 6:00 p.m., and Saturday, 7:00 a.m. to 4:00 p.m.

Elite Rooter plumbing technician in the field

Collection of Personal Information

Elite Rooter may collect and use the following kinds of personal information:

  • Information that you provide for the purpose of subscribing to our website services, such as newsletters, or contacting Elite Rooter, including your name, email address, and phone number.
  • Any other information that you choose to share with Elite Rooter.

How We Use Your Information

Elite Rooter may use your personal information to:

  • Respond to inquiries you send us.
  • Schedule and confirm appointments.
  • Send occasional marketing materials.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Elite Rooter may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise, or defend its legal rights.

We will not sell, lease, or rent your personal information to a third party unless required by law.

Securing Your Data

Elite Rooter takes reasonable precautions to prevent the loss, misuse, or alteration of your personal information. We store all the personal information you provide on our secure servers with industry-standard security measures.

Updates

Elite Rooter may update this privacy policy at any time by posting a new version on this website. It is your responsibility to review this page periodically for changes.

Third-Party Websites

This website may contain links to third-party websites. We are not responsible for the privacy policies or practices of any third party.

SMS Consent

By providing your phone number, you consent to receive automated and non-automated text messages from Elite Rooter regarding your requested services, including appointment scheduling, appointment reminders, technician arrival updates, service confirmations, estimates, invoices, and other service-related communications.

  • You can opt out of receiving text messages at any time by replying ‘STOP’ to any message.
  • Opting out will not affect your ability to receive services from us.
  • Consent is not a condition of purchase.
  • You agree to notify us immediately if your phone number changes or if you wish to revoke your consent.

Elite Rooter will not sell or share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of purchase.