Gold
$14.99 / month
10% member discount on services *
Ask about Gold
Membership Program
Priority booking hotline
Phone lines are answered 24/7.
Membership
Your VIP Pass: Join the Club.
Your loyalty means everything to us. The Elite Rooter Membership Program pairs plumbing service with VIP benefits for returning customers.
Membership gives customers year-round peace of mind, big savings, and exclusive benefits. Joining and using the plan are easy, so members can handle plumbing needs with less worry and receive VIP treatment.
Who Benefits Most?
Homeowners who want to:
- Avoid Costly Emergency Repairs
- Lower Utility Bills
- Stay Ahead of Plumbing Issues
- Enjoy Exclusive Savings and Perks
- Extend the Life of their Fixtures, Gas System, Drains and Water Heater
Choose your plan
How Much Does It Cost?
Platinum
$24.99 / month
12.50% member discount on services *
Ask about PlatinumDiamond
$44.99 / month
15% member discount on services *
Ask about DiamondWe keep membership simple and affordable, with three plans to match different needs. Plans start at $14.99 per month. Elite Rooter valued the included repair and inspection benefits at $1,200. Choose from the Gold Elite, Platinum Elite, and Diamond Elite programs.
* up to a $250 savings
| Benefits | Gold$14.99/mo | Platinum$24.99/mo | Diamond$44.99/mo |
|---|---|---|---|
| Service discount * | 10% | 12.50% | 15% |
| Points per dollar | 100/$ spend | 150/$ spend | 200/$ spend |
| Referral points ** | 10,000 | 15,000 | 20,000 |
| VIP booking hotline | Included | Included | Included |
| No trip fees | Included | Included | Included |
| No overtime fees | Included | Included | Included |
| Free same-day estimates | Included | Included | Included |
| Member portal | Included | Included | Included |
| Newsletter & deals | Included | Included | Included |
| Drain warranty | Included | Included | Included |
| Toilet/faucet leak checks | Included | Included | Included |
| Gas leak checks | Not included | Included | Included |
| Drain flow test | Included | Included | Included |
| Free camera inspection | Included | Included | Included |
| Prize drawings | Not included | Included | Included |
| Water pressure checks | Not included | Included | Included |
| Water heater flushes | Not included | Included | Included |
| Water heater checks | Not included | Included | Included |
| Water quality checks | Not included | Included | Included |
| +1-year workmanship warranty | Not included | Included | Included |
| +3-year workmanship warranty | Not included | Not included | Included |
| Aerator care | Not included | Not included | Included |
| Gas savings audit | Not included | Not included | Included |
| Water savings audit | Not included | Not included | Included |
| Sewer video & report | Not included | Not included | Included |
| Earthquake valve install: 50% off | Not included | Not included | Included |
| Water main valve install: 50% off | Not included | Not included | Included |
| Free hat or hoodie | Not included | Not included | Included |
* up to a $250 savings
** Points are applied to account once job is completed
Checks, water heater flushes, aerator care, and whole-home savings audits are twice yearly. Newsletters and prize drawings are monthly; sewer inspections are yearly.
Drain warranty covers one return visit on all drain cleaning. Camera inspections are included with drain cleaning. Water heater checks cover the T&P valve, anode rod, and burner assembly. Aerator care includes cleaning or replacement.
How do you use the membership?
1: Scan the Qr code in the back of your membership card or call the VIP Hotline.
2: Access your personal portal to view invoices, photos of previous jobs or track reward points.
3: Ask the membership team about current app availability and how to access your benefits.
Membership Points & Rewards
Earn points when plumbing work is completed, at the rate set by your membership level. Track the balance in the membership portal and redeem points for rewards such as a new TV,
gift cards, toys, and more.
Members also earn referral points when a friend or family member books and completes a job. Have the referred customer provide your membership number when booking so the points can be added after the job is complete.
FAQ
Ask us anything
How long is a membership?
Each membership lasts for 12 months. We'll contact you one month before renewal to explain the upcoming auto-renewal. If you do not want to renew, tell us before the renewal date and we'll cancel it with no cancellation fee or fuss.
Can I switch plans later?
Yes. You can switch plans later. The membership team will confirm the available upgrade, included benefits, and any call-out terms in writing.
Join the club
Membership Program
Apply for the Elite Rooter Membership Program:
Tell us which plan interests you using the form.