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What Our Customers Are Saying

Elite Rooter place picture
4.8
Based on 630 reviews
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Peter Muran profile picture
Peter Muran
1 year ago
Yesterday here at Longevity Health Care we had a plumbing issue and Elite Rooter /Orange gave us excellent service. Technician Jesus Garrido came out and was very helpful in explaining what the problem was. Elite Rooter service was speedy to return my call as well. Thank you we will use your services again.
Had some plumbing issues and Ricardo Gonzalez was an excellent plumber. On time and great customer service! I would recommend his services. Earned all 5 stars.
Enrique Montano profile picture
Enrique Montano
1 year ago
Jason did outstanding job done. Complete professional. I highly recommend this service and will definitely be coming back for future projects
Joshua Ciolek profile picture
Joshua Ciolek
1 year ago
Excellent service, if I could give 10 stars I would. Jesus Garrido was the technician that was incredibly helpful, clean, respectful of the property, smelling good, clean hands, and very kind. Always asked for approval before he attempted anything. Would recommend using Elite Rooter first.
jay escano profile picture
jay escano
1 year ago
Jason is very helpful and fix my clogged sink
Chuck Battaglia profile picture
Chuck Battaglia
1 year ago
Jesus was amazing on time and did excellent work. I would recommend your company to everyone five star.
Great job
Tech went the extra yard
kushpinki profile picture
kushpinki
1 year ago
Mickey Ornelas profile picture
Mickey Ornelas
1 year ago
We've been waiting for a Plumber to have our Kitchen Faucet Installed for several weeks and finally we got an Appt for someone to come out But even with an appt Made a week ago they gave us a run around when it was time to come. So I looked online and Elite Rooter stood out and right away they gave me an appt and Jesus G came early this morning and installed the new kitchen Faucet. He was Friendly, Knowledgeable, Kind , and hard worker ! Thank you so much Jesus !!!
crystal davis profile picture
crystal davis
1 year ago
Thank you Elite Rooter for your professional experience to help solve our plumbing issues!
Theo Duboise profile picture
Theo Duboise
1 year ago
Jesus Garrido is the best! He showed great perseverance in the face of difficulties. Job well done! I highly recommend Elite Rooter.
Troy Sells profile picture
Troy Sells
1 year ago
Jason was able to quickly diagnose and then help us fix our plumbing issues in our 60 yr old house. We are now able to complete our repairs as needed. I am very happy with his wisdom as a plumber. I would put my name on him and recommend him to anyone.
Chong Pak profile picture
Chong Pak
1 year ago
Philip Pinkham profile picture
Philip Pinkham
1 year ago
The dispatch manager is drop dead gorgeous, I have to have her in my life so she's gonna be my wife
Tom Miata profile picture
Tom Miata
1 year ago
Phuoc Nguyen profile picture
Phuoc Nguyen
1 year ago
Jason from Elite Rooter is a good plumber He explained the problem fixed it quickly I am very glad about his work If I have any problems in future definitely I will call him again
Linda Ropes profile picture
Linda Ropes
1 year ago
Martin Hernandez was our service tech twice in the past two weeks and we cannot say enough kind words about his service and professionalism. He explained our problem and took time to ensure that we had working toilets…thank goodness! I would highly recommend him for plumbing needs.
Lisa Jackson profile picture
Lisa Jackson
1 year ago
Christie Day profile picture
Christie Day
1 year ago
The guys were quick and efficient and kind! So grateful for the fast service.
Kristen Duc profile picture
Kristen Duc
1 year ago
William W Wyatt profile picture
William W Wyatt
1 year ago
Tech was on time and very neat and thorough.
Omar Mirza profile picture
Omar Mirza
1 year ago
Well, THIS is what service should be like in all industries. Excellent communication, courteous, knowledgeable, and giving us the right tips to keep our plumbing working in tip top condition. I sincerely appreciate your time Robert. I'll be referring friends and family over as well.
Great experience! Basilio and Josef were knowledgeable, friendly, and had the equipment (camera snake) to determine what and where the issue was. They prevented dirt from getting around by wearing booties coming into the house and using tarp to prevent any dirt from spreading around. They fixed the problem with fair pricing and provided maintenance tips for the line. Definitely recommend them!
Tom Cutkomp profile picture
Tom Cutkomp
1 year ago
Elite service was excellent! Great price for the job! Heartily recommend!
Art Harrington profile picture
Art Harrington
1 year ago
Had a slow draining toilet. Elite rooter showed up on time, augered the toilet and up came roots. Although this wasn’t a permanent fix, I have a working toilet and know what needs to be done.
Stephen Richard profile picture
Stephen Richard
1 year ago
Team came to the house for a blocked sewer line, not quite within the hour promised, but close... The guys were professional, friendly, and got the line cleared, then ran a camera to see what the problem might be. Their diagnosis was that the sewer pipes were broken and needed replacement-- involving cutting through the slab in the bathroom and digging down to the sewer line there and outside at the cleanouts-- an expensive and disruptive job... We got another plumber to have a look at the sewer line and they determined that what looked like peices of sewer pipe was actually slabs of grease that had dislodged from the sewer line. they ran a power jet wash up and down the line to flush all the accumulated grease out to the street and cleared up the line-- still not cheap but alot less disruptive and less costly.
doreen geller profile picture
doreen geller
1 year ago
Excellent service
beardelmar profile picture
beardelmar
1 year ago
Steve Weisel profile picture
Steve Weisel
1 year ago
Very professional. Donald was able to take care of the problem quickly and cleaned up when finished.
Wendy Bryan profile picture
Wendy Bryan
1 year ago
Knowledgeable, experienced and professional. I highly recommend them
Mike Grieco profile picture
Mike Grieco
1 year ago
Charles Bauer profile picture
Charles Bauer
1 year ago
Mark Herman was outstanding.
Donald Clay was a pleasure to work with and completed our job in a timely manner.
Harni Kantheti profile picture
Harni Kantheti
1 year ago
Review for Anton Kravtsov : did a great job. Thankyou
Kimberly Bauer profile picture
Kimberly Bauer
1 year ago
Great service
Will use your service again
Leo D. profile picture
Leo D.
1 year ago
Very helpful and knowledgeable. Will use them again
Jason Ballou profile picture
Jason Ballou
1 year ago
These guys are awesome! Very professional, and they really knew their stuff. Highly recommend!
Paula O'Neill profile picture
Paula O'Neill
1 year ago
My washing machine overflowed. Elite Rooter came out and snaked the p-trap. I asked him to snake the clean out which was next to the washer. He didn't do that, saying my p-trap was bad. To replace the p-trap and pipes would cost over $2000.
I called another plumber who snaked the clean out and the problem was resolved. Next day I contacted Elite Rooter to ask for a refund and it took days before I could get a person who wasn't a scheduler. Lexi said she agreed I shouldn't pay if they didn't snake the clean out. She said it would take days to get the refund. She was polite, but never returned my calls. Never could tell me when the check would be mailed. It was being processed. My service was on Sept 21, 2024 and I'm still waiting for even a call back. Now my calls and messages are ignored. They were all very polite as they lied to me, and let me think they would make good on this.
Their website says "Integrity and Excellence". I hardly think so.
David Seiler profile picture
David Seiler
1 year ago
These guys were amazing. I had water flowing from a broken main. They redirected some of their service teams to my house. Gave me great advice. Got the problem solved very quickly. Super friendly, super understanding, super caring

Definitely might go to guys from here on out
Humphrey Higa profile picture
Humphrey Higa
2 years ago
It was the worst experience. The plumber who came "fixed the problem" left and I ran the wash cycle again after he left. It flooded my kitchen floor again, just like before. I called and left a message and he said he was on another job but I was his next priority and would come by later. He never showed up. I sent a text and picture of my kitchen floor with water. He called me and asked if he could come the next day. He said he would come at 4pm. I left a locale I was at to be sure I was home. He never showed up nor had the common courtesy to call. I will never call Elite again and got another plumber who fixed the problem the next day with first time quality. I have had service done on my car, house, air-conditioning, etc. but will not recommend their plumbing service to anyone. BTW, I paid via check. Can I cancel the check payment? Yes, but won't. If getting the payment is more important than customer service, you can have it.
Merisa Caithamer profile picture
Merisa Caithamer
2 years ago
Donald was kind and easy to work with. He did not make a mess and did an excellent job.
Helen Van Dorp profile picture
Helen Van Dorp
2 years ago
I called for a drainage problem, and they came right away. It took a while before the job was completed, but I didn’t get charged extra! The technician was very polite.
Michelle Burch profile picture
Michelle Burch
2 years ago
Elite Rooter OC, was great! Called first this morning, made appointment and Anton arrived right on time. He was very professional & nice, explained everything and cleared the drain.
I would highly recommend Elite Rooter and Anton. M.B.
John Aguilera profile picture
John Aguilera
2 years ago
Excellent service. Was done in no time. Definitely honored their 79.00 discount. Donald was Excellent. Will use again and tell my friends.
verna profile picture
verna
2 years ago
Omar arrive promptly. Was curteous and solved problem quickly
Brenda Aguirre profile picture
Brenda Aguirre
2 years ago
Johnathan Tann profile picture
Johnathan Tann
2 years ago
Barry Stern profile picture
Barry Stern
2 years ago
Experienced, knowledgable, clean and caring. $ was right. Very pleased
Guy Duplain profile picture
Guy Duplain
2 years ago
Quick response and helpful advice. Plugged drain back flowing into shower turned to be a broken pipe. Thanks Anton!
Robert , Randy and Anton are honest, super fantastic as far as helping me. They are understanding to my situation and they go above and beyond to help me. Anton is the best!!!
Elite Rooter did a great job fixing our plumbing problems.
Soraya Taylor profile picture
Soraya Taylor
2 years ago
Excellent service! Donald is very professional and done a good job ?
Scott Neal profile picture
Scott Neal
2 years ago
Team Mom profile picture
Team Mom
2 years ago
Highly recommend! Donald Clay was our tech and he was so knowledgeable, helpful and kind. He took time to troubleshoot and went above and beyond to fix the issue. Thank you!
Santiago Reina profile picture
Santiago Reina
2 years ago
Had a flushing issue, and because of the ease of booking and great communication while booking, I went with Elite Rooter. I was fortunate to have Donald help me resolve the issue. He was extremely knowledgeable, efficient, communicative, and someone I felt comfortable having in my home. Complete professionalism from beginning to end. Will definitely recommend him and Elite Rooter to all my neighbors, especially as pricing was very fair. Highly recommend Elite Rooter
Ruby Vincenza profile picture
Ruby Vincenza
2 years ago
Professional and respectful. Great service and fair prices. Would refer.
Jenise Cooil profile picture
Jenise Cooil
2 years ago
I guess I'd have to say I've had more than my fair share of experience dealing with plumbers and plumbing issues. Clogged drains, broken pipes, water heaters gone askew, leaks at the meter, screwed up irrigation systems, blah blah blah. Since moving to this area I've had to yell for help a few times but I've not had anyone make enough of an impression that I would bother to call them for the next incident. My basis for choosing a company and awarding stars begins with the first person I speak to. I want that person to be reasonably pleasant and handle my call in a competent manner. I got that when I called ELITE so I booked an appointment. The gentleman who was to provide my service called ahead to let me know how long it would be before he arrived and he appeared as promised. His attitude and ability to converse as he and I discussed my peculiar problem demonstrated that he was intelligent and knowledgeable. He explained what he was going to do and then set about getting it done. He discovered that the leak, beyond causing a pond to form in my living room, was dangerously located directly above a live electrical power source. The situation required a second person so he made a call and very quickly his supervisor was there to assist him. Another impressive person had arrived. He smiled and introduced himself. His manner was positive, self-assured and professional. I was stressing but his explanation of what was going on and what would be done was clear, simple, reassuring, and that done the two of them smiled, nodded politely and headed out to slay the dragon. They did that rather quickly and reappeared to give me some information and recommendations and I paid my bill which was happily less than I had expected. Will I call someone new the next time I have a problem? Nope, I'll call ELITE. Great meeting you, gentlemen. Awesome job.
The Men were very kind. They made the whole process understandable; so that I knew what was happening with my plumbing repair! Highly recommend ?
Mike Valbuena profile picture
Mike Valbuena
2 years ago
brianna orozco profile picture
brianna orozco
2 years ago
I quickly received great service for a clogged toilet at a great price. I will definitely recommend them.
Andreina I profile picture
Andreina I
2 years ago
Mario was awesome came out ti unclog my drain was on time and very professional.will definitely recommend.

edit. i called Elite back for a shower clog. one again awesome service.
Eli Flores profile picture
Eli Flores
2 years ago
I called Elite Rooter for help with my parents home. They were reasonable with their pricing and unclogged their kitchen sink.
The plumber Omar Hernández is excellent because he arrived on time and quickly, he solved the problem like no one else, he explained it to me very well, I recommend it and if it were needed I would not hesitate to call him, thank you Mr. Omar Hernández
Greg Churchill profile picture
Greg Churchill
2 years ago
The plumbing team did an excellent job with our tub leak. They were on time, thorough, and very dedicated. Reasonable prices too!
Garrett Blaney profile picture
Garrett Blaney
2 years ago
Sammi and Sam handled our needs in a timely manner, made sure we were well informed and taken care of and we'll be sure to continue to use them for all our needs moving forward! Sammi made sure to treat us like family and was very kind and informative to my mother in law, which I really appreciated!
Lee Tierney profile picture
Lee Tierney
2 years ago
Robert was very knowledgeable and did an excellent job fixing our toilet. He was pleasant, and professional, and the pricing was fair.
Jason Reese profile picture
Jason Reese
2 years ago
The team was on time and very professional. San explained our leak options thoroughly and did a perfect job. Highly recommend!
Robert Bowen profile picture
Robert Bowen
2 years ago
The plumber San was wonderful! He fixed our leak quickly and explained all the options with a detailed quote. Very dedicated and professional.
We had a persistent drain clog, and San from Elite Rooter came to the rescue. He was punctual, very knowledgeable, and cleared the drain efficiently. Exceptional service at a reasonable price!
Mike Desoto profile picture
Mike Desoto
2 years ago
Elite Rooter is the best plumbing company I've ever used. San arrived on time, was very friendly and knowledgeable, and fixed our leak with great expertise. Their prices are very fair, and the service is top-notch.
San's professionalism and dedication at Elite Rooter truly set them apart. He expertly unclogged our stubborn drains, taking the time to explain preventive measures to avoid future issues. We appreciate his thoroughness and friendly demeanor throughout the process.
Nick Jarvis profile picture
Nick Jarvis
2 years ago
DO NOT USE THIS COMPANY.

I originally had Elite Rooter snake the drain for my toilet which turned out to be a temporary fix (not their fault). Had them come back out a couple days later for the same issue and put a camera down the drain. Found out I needed all new drain pipes and scheduled the repair, putting down a deposit and financing the rest. I got a second quote a day later that was much more reasonable and included additional repairs so I canceled the service with elite rooter.

I've now been trying to get a refund for the services not performed for three months. I've called every single week, and each time I'm told by their call center that my issue has been escalated to a manager, the accounting department and someone will call me. I have yet to ever receive a single call or email from them and had to start a dispute over the financing payments I was being charged for.

Once again, they can get someone out to your house, but don't expect anyone to ever follow up with you if there's an issue.

Look elsewhere.
Loni Jarvis profile picture
Loni Jarvis
2 years ago
They came out in January to look at a clog. We ended up needing all new pipes because we had old cast iron pipes. They quoted us $12k or something ridiculous so we put a down payment down of $1,000. We ended up getting a quote the next day from a different company for less than half the price. We cancelled their service as we got a way better quote.

Fast forward to now, March, and we can not get our deposit back. We have tried calling for months and we always get the same response, "we will look into it and call you back". No one ever calls us back and every time we call it's like they have no idea who we are.

Customer service is less than stellar to say the least.
D S profile picture
D S
2 years ago
If I could give them 10 stars I would and they deserve it. Called this morning and Melissa was quick to respond and get me on their books the same day. Acknowledged their drain cleaning special during our conversation and scheduled me for 3pm-4pm with a prior 20min call from the tech. Jose showed up right on time, inspected the kitchen drain and ran his 75ft snake in the drain and successfully cleared it. Great technician that got it handled and everything was left perfect once again! Thank you for your services!!
Michael Ramirez profile picture
Michael Ramirez
3 years ago
WOW!! Johnny was EXCELLENT at not only fixing but finding the Solution as to why my toilet kept backing up!! If I could give him 10⭐️ I would !! Johnny found branches & tree debris as the culprit NOT toilet paper . I’ve had other plumbers over the years , but not if this caliber of Professionalism. Johnny is a true PROFESSIONAL !!

Johnny gave me a full explanation as to how this could have happened & very informative !!
Elite Rooter place picture
4.5
Based on 17 reviews
powered by Google
Frank Rico profile picture
Frank Rico
1 year ago
Hugo was prompt very helpful and pricing is very reasonable highly recommend this company if you get Hugo he is amazing!
E.G Gonza profile picture
E.G Gonza
1 year ago
Great super fast service
Chivis Lino profile picture
Chivis Lino
1 year ago
Very friendly and they know what they are doing! There are a lot of companies that are unable to provide quality work and professionalism. That’s exactly what they did. Thank you Elite Rooter for all the hard work you provide!
Very bad experience , unprofessional ,overcharging company. We’d give 0 stars if we could .DONT recommend this company.
June Mitts profile picture
June Mitts
1 year ago
Fast, efficient service. Very knowledgeable plumbers
Dennis Arranaga profile picture
Dennis Arranaga
1 year ago
I was very pleased with the service from Elite. The problem was not resolved because it is a City problem.
Juan was kind enough to give us guidance of who to call, we did, and the City will be out to fix the problem.
Tim was on time and did excellent work
Andrew Prasad profile picture
Andrew Prasad
2 years ago
Ive have has arron from elite plumbing help me with multiple things around my house, every experience seems to be friendly and very clean afterwards . Hw always greeted me with good afternoon and was very polite when jackhammering. I highly recommend to all of my friends and i figured if tell people about my experience.
Michael Perez profile picture
Michael Perez
2 years ago
Bryan came out to my house to clear some slow drains he was fast, friendly, and efficient. Even got under the house to let me know about some preventative maintenance I should be aware of. Great customer service!! Would recommend.
Donovan was so nice, fast and helpful. Definitely would recommend.
Devesh Singh profile picture
Devesh Singh
2 years ago
On time ,friendly and good price Daniel is best
Joe Fletcher profile picture
Joe Fletcher
2 years ago
WORST plumbing company EVER. They did not do what they were contracted to, wouldn't come back to finish the initial work. And the credit company they use must be part of their scam becasue I have been disputing the transaction for alomst a year. No one comes out for an inspection, they just say Elite Rooter has responded, therefore the work was done. DO NOT use ELITE Rooter. DO NOT use Synchronay Bank.
Vinney A. profile picture
Vinney A.
4 years ago
It’s a circus, horrible service, cheap prices cheap work. Unreliable.
Catherine Cole profile picture
Catherine Cole
4 years ago
Mary Monroe profile picture
Mary Monroe
4 years ago
Outstanding customer service! Frankie and Vinny were fast, professional, excellent work ethic. We will use their service again.
Carlos Cruz profile picture
Carlos Cruz
4 years ago
Grate service on time cousin vinney great guy amazing service!
Don G profile picture
Don G
4 years ago
Driver of one of the vans blew by el camino jr high and the park at around 835pm on 6/14/22 going around 50 miles an hour for no reason. There is plenty of people walking around this park and neighborhood, as so called professionals they should obey the speed limit.
S Seeman profile picture
S Seeman
4 years ago
Service was great, Vinney informed me of all options and problems that could happen with drain clean out
David Flowers profile picture
David Flowers
4 years ago
The technician was knowledgeable and professional. The repairs were made quickly and correctly. Vinny, the technician was courteous and a pleasure to do business with.

See what our customers are saying

5.0 Rate

Todays service from Elite Rooter’s employee Omar Hernandez was excellent. Highly recommend. He is very professional and changed water heater promptly and very kind individual. Thank you very much for your great service.

A

Aide Garcia

@aidegarcia

5.0 Rate

Service was great, Shane was very communicative and arrived on time. He assessed the sink issue I was having and fixed my garbage disposal. Work was fast and efficient. Would definitely recommend.

d

Daniel C

@danielc

5.0 Rate

We used Elite Rooter today and Steven was fantastic! He was incredibly friendly, professional, and efficient. Steven got the job done promptly, and we were thoroughly impressed with his service.

For any future plumbing needs, we will definitely be calling him again.

A

Ashley Van Sloten

@ashleyvansloten

5.0 Rate

Syn was very quick to fix my clogged shower drain. Moreover he took time to explain everything he was doing, was very courteous and clean, from wearing protective socks over the boots, to cleaning up the workplace and leaving it in better shape than it was when he walked in, even with air freshener touch.

Syn’s work has earned my trust in the company, and I won’t be looking further next time, God forbid, a plumbing problem arises.

Jasmin Ibrahimovic

@jasminIbrahimovic

5.0 Rate
Definitely calling Syn if we have future plumbing issues! Always thoroughly goes over our options and the costs of each option. Friendly, knowledgeable and works on weekends!
c

Cathy Grubb

@cathygrubb

5.0 Rate

Mark Herman is THE best. His knowledge and authenticity is top tier. He was able to get my broken hose spigot completely fixed in about an hour. Seriously a pro at what he does. I really appreciate the same day service since I had to shut my water off from the broken spigot.

I was super stressed about not having access water in the house but Mark was calm, cool, and collected and assured me that he would be able to fix it. 10/10 recommend Mark and will be coming back if I need more help in the future. He’s very friendly, communicative, and efficient. Thank you!!!!

p

Paige Timmons

@paigetimmons

5.0 Rate
Zac did an amazing job fixing our leaky toilet. He was very informative and professional. The price was reasonable, and the service was top-notch.
e

Eddie Weber

@eddieweber

5.0 Rate
Agustin from Elite Rooter was incredibly professional and friendly. He resolved our bathroom leak promptly and left the area spotless. Highly recommended!
c

Callie Barker

@calliebarker

5.0 Rate

I called them out to help me with a backup and overflow in my condo. Edgar went above and beyond to diagnose the issue for me.

They were very helpful and professional. They helped to document the issue and communicate to the building for me. Highly recommend!

MB

@mb

Elite Rooter Boise place picture
4.7
Based on 196 reviews
powered by Google
Jake Campbell profile picture
Jake Campbell
2 years ago
Seemed like a shady operation. So i stop the work. They try to do work without the proper permits. Stay away from this company.
Aaron Fontaine profile picture
Aaron Fontaine
2 years ago
This place is a complete sham. I’m in the middle of a law suit against them. The main broke on my house and they came out to do the repairs with unlicensed workers and never pulled permits. They brought the main in above ground and left my yard in shambles. They used the wrong size piping, so the water in half my house didn’t work when it was done. Connor Jimenez hired these unprofessional workers who talked like they were big and had nice expensive vehicles but they just took my money and ghosted. They acted like they would make it right and settled with me for 19,000 in which Conner signed as well as I did for unpaid work that they owed because they originally agreed to repair the damage and do the plumbing in my bathrooms. Instead they took my money and ran. My lawyer sent letters to Pratik Patel, James Blake and Connor Jimenez to demand payment and I am also currently working with attorney generals in Idaho, Colorado and California. These individuals have not responded to any of the e mail or certified mail and and I’m sure are just hoping I go away, which I don’t plan on doing. The division of occupational licensing confirmed that no work was ever permitted and I’m sure that is because all the workers on my project were unlicensed. Dealing with this has been a nightmare. Don’t make the same mistake I did and stay away from this sham outfit.
Billie Camphouse profile picture
Billie Camphouse
2 years ago
They do not use licenced plumbers and should be reported to the state of Idaho!
Michael South profile picture
Michael South
2 years ago
Terrible scam of a company that won't finish work that was paid for and will not respond to contacting attempts.
Becky Wolery profile picture
Becky Wolery
2 years ago
They were very timely, super friendly, and most importantly took care of the problem!
Bodie McCall profile picture
Bodie McCall
2 years ago
They were punctual and showed great consideration for the house's interior and grounds. superb and thorough work. The staff was courteous and provided us with updates when needed.
Fantastic work, Mark! Without a doubt, I will give you another call and refer you to anyone who needs plumbing work done. I'm grateful.
Mike Brown profile picture
Mike Brown
2 years ago
I was given an estimate for 2100 the work was not preformed on the estimate the Main was not cleaned at all ,I cannot get a clear answer to my questions on what Iam being charged . I have been calling the answering service for a month and emailed them as well ???? The tec told me to call donto the fact he couldn't re route the kitchen line and never cleaned the main . What is my bill and total People!!!
Kyle A profile picture
Kyle A
2 years ago
Mark came by to try and help us locate a drip I’ve been hearing on the house for the last month or so. He was very polite, professional, responsible, and made some suggestions without trying to upsell. I really felt like a valued customer even though it was an inspection. I will consider Elite for my plumbing needs on the future, especially with great service folks like Mark working for this company. Thank you again.
Stacy Callen profile picture
Stacy Callen
2 years ago
Chris was professional and had my kitchen drain fixed quickly. He came over late in the day and I appreciated his service in fixing my drain on a Friday night! I highly recommend Elite Rooter and Chris for your plumbing repairs.
Amber St. George profile picture
Amber St. George
3 years ago
I called with a bathroom sink faucet issue. James Owens was out to my home within an hour. He was professional, Did an exceptional job and cleaned up every drop of water. Thank you James for a job well done.
MJ profile picture
MJ
3 years ago
My kitchen sink was clogged. Had used Drano twice and ZEP once. Had the pipes all cleaned inc. the drain pipe up to 15 ft. Was concerned there might be a more serious issue. Called Elite Rooter. Jose H. and Johny came out within hours. They put a rug down outside the front door, put plastic coverings over their shoes, a blanket on the floor where they were working and set their equipment on it to prevent scratching the floor. We discussed the issue. Their equipment would reach to 100 ft. Within 15 minutes the clog was cleared. Jose and Johny were professional, personable, and solved the issue. They cleaned up after themselves, as well. To be able to use my kitchen sink again was such a great relief. If you have a clog that you cannot clear, I would recommend Elite Rooter in a heartbeat. To top it all off, the office staff was pleasant and professional.
Jessica Alba profile picture
Jessica Alba
3 years ago
Dennis, Isaiah, and Tyree were AMAZING! The quote they gave me was exactly what I paid. They were professional, courteous, and quick! My issue was resolved in less than a half hour. Dennis ensured I was satisfied and went above and beyond to earn my business. Isaiah double checked his technician and assured me they found the cause and the resolution. Tyree was courteous and respectful in my home. He diagnosed my issue quickly and resolved it quickly. Thank you, you were all amazing!

Clear answers. Written price.

Need a plumber who will show you the problem?

Elite Rooter technicians diagnose the issue, explain the options, and provide a written price before work begins.

  • Licensed and insured
  • Local technicians
  • Same-day availability when possible
Elite Rooter local plumbing technician beside a service vehicle

Common Plumbing Issues

Clogged drains could have been avoided with only a few simple habits, yet they remain one of the most known problems in plumbing. To help you avoid clogs in your drain, place screens or covers over your drain to catch hair, soap scum, or other food particles before they go into your pipes.

Try not to pour grease, oil, or fat down the drain because after they become cold, they will solidify, creating blockages that are hard to remove. Cleaning your drains on a regular basis can also work for prevention purposes. Run hot water through the drain once a week to dissolve minor buildups, and use baking soda and vinegar as alternative methods of dissolving the gunk.

Finally, be aware of what you are flushing down the toilet—toilet paper and human waste only. Anything else such as wipes or paper towels do not degrade properly and can be found in many sewage treatment plants today. Preventative care like this will keep your drains free-flowing and avoid expensive repair calls.

Low water pressure—anyone’s nightmare—is especially frustrating if it affects your whole home. And there could be multiple causes of low water pressure. It may stem from mineral deposits building up inside your pipes, gradually narrowing the pipe diameter and thereby reducing flow. This generally happens with hard water.

Other possible causes may include a concealed leak in the plumbing system—a condition that reduces the overall water pressure available. Problems with your local water supply, such as routine maintenance or temporary reduction of service, can also lower the pressure.

In other instances, this could be traced to faulty pressure-reducing valves or partially closed shut-off valves that restrict water flow. Lastly, pipes in older homes may have corroded over time, causing blockages and reducing pressure. A licensed plumber can inspect the system, identify the cause, and recommend the necessary repairs to restore pressure.

If you find a leaky pipe, the first thing you’re going to want to do—and probably one of the most important things you can do—is take some fast action to minimize water damage to your home. First, turn off the main water supply to your house to prevent further water from entering your home.

The shut-off valve is usually near where the main water line feeds into your home. Once the water is off, open nearby faucets to drain any remaining water in the pipes. If the leak is minor, you can initially address it with pipe tape or a pipe clamp; this can significantly reduce water loss until a professional plumber arrives.

Move items away from the leak to avoid water damage, and place a bucket or towels under the leak to catch drips. The best approach is to call a licensed plumber who can identify the leak source and make repairs before any damage occurs.

Chemical drain cleaners are often marketed as an easy solution for clogged drains, but they come with significant risks and drawbacks. These cleaners use harsh chemicals to dissolve clogs, but they can also cause serious damage to your plumbing system. The strong acids or bases in chemical cleaners can corrode metal pipes and weaken PVC over time, leading to leaks or even pipe failure.

They can also harm septic systems by killing the beneficial bacteria needed for waste breakdown. In addition, chemical drain cleaners pose health risks. The fumes can be harmful if inhaled, and the chemicals can cause burns if they come into contact with your skin or eyes. Instead of using chemicals, it’s safer to use a plunger or a drain snake to remove clogs. For stubborn or recurring blockages, it’s best to call a professional plumber for a thorough and safe cleaning.

A blocked sewer line can be a major issue, and it’s important to recognize the signs early. If you notice that multiple drains in your home are backing up or draining slowly—such as sinks, toilets, and showers—it’s a strong indicator that the main sewer line might be clogged. You may also hear gurgling noises coming from drains or toilets when water is being used elsewhere in the house.

Another clear sign is when wastewater backs up into other drains, like water coming up in the shower when the toilet is flushed. A foul smell coming from drains or around your property could also suggest a blockage. Blocked sewer lines can be caused by tree root intrusion, grease buildup, or broken pipes. If you notice any of these signs, it’s crucial to contact a professional plumber right away to inspect and clear the sewer line before it causes severe damage.

Hidden water leaks can be very damaging if not detected early. Common signs include an unexplained increase in your water bill, which could indicate water is being wasted somewhere in your system. You might also notice damp spots on walls, floors, or ceilings that don’t have an obvious source. These spots may also develop mold or mildew, which thrive in moist environments caused by leaks. In some cases, you might hear the sound of running water when no faucets are on, which is another clear indication of a leak. Low water pressure can also suggest a leak somewhere in your system, as the pressure is reduced when water is escaping through a break. If you notice these signs, it’s important to call a plumber as soon as possible to locate and repair the leak before it causes significant structural damage or health issues due to mold.

Regular maintenance is key to avoiding costly plumbing problems and ensuring the longevity of your plumbing system. One simple step is to avoid putting grease, oil, coffee grounds, or large food scraps down the kitchen sink, as these can lead to clogs. Use drain screens to catch hair and other debris before they enter bathroom drains. Regularly clean your drains using a natural mixture of baking soda and vinegar, followed by hot water, to keep buildup at bay. Inspect your plumbing fixtures regularly for signs of leaks or damage, and address any issues immediately before they escalate. Ensure outdoor pipes are insulated during winter to prevent freezing. Also, consider having a professional plumber perform an annual inspection, including checking for leaks, cleaning drains, and assessing the condition of your pipes. Preventative maintenance can help you catch small issues before they become significant problems.

A dripping faucet might seem like a minor annoyance, but it can waste a significant amount of water and cost you money over time. The most common reason for a dripping faucet is a worn-out washer or O-ring, which helps form a watertight seal inside the faucet. Over time, these components can wear out or become loose, causing water to leak. In some cases, a faucet might drip because of a valve seat corrosion or improper installation. Beyond being wasteful, a constant drip can also lead to increased wear on other components, potentially causing more significant damage. Fortunately, replacing a washer or tightening parts can often resolve the problem, and it’s usually a simple and inexpensive fix. Ignoring a dripping faucet can lead to higher water bills and potentially more significant plumbing problems, so it’s best to address it as soon as possible.

Yes, we offer 24/7 emergency plumbing services to assist with urgent issues that require immediate attention. Plumbing emergencies can occur without warning, from burst pipes and severe leaks to overflowing toilets and sewage backups. These situations can lead to significant property damage if not addressed quickly. When you call us for emergency service, our experienced team will respond promptly to assess the situation and take appropriate action. We are fully equipped to handle a wide range of emergency plumbing issues to minimize damage and restore your plumbing system as quickly as possible.

Whether it’s in the middle of the night, over the weekend, or during a holiday, we’re here to help you when you need us most. Our goal is to provide you with peace of mind and reliable plumbing repairs, no matter the time of day or the severity of the issue.

A knocking or banging noise in your pipes is often referred to as “water hammer.” This occurs when water flowing through the pipes is suddenly stopped or redirected, creating a shockwave that causes pipes to move and make noise. This can happen when a valve is quickly turned off, such as when an appliance like a washing machine stops drawing water. If the noise is frequent, it could also indicate loose pipes, which can vibrate against framing or other objects when water is flowing.

In some cases, high water pressure can exacerbate the problem. Installing water hammer arrestors—special devices designed to absorb the shock—or securing loose pipes can help solve this issue. It’s best to have a professional plumber inspect your system, as persistent water hammer can eventually damage your pipes, joints, and valves if not addressed.

If your garbage disposal isn’t working, there are a few troubleshooting steps you can take before calling a plumber. First, check if the unit is getting power—make sure it’s plugged in, and press the reset button typically located at the bottom of the disposal.

If it still doesn’t work, it may be jammed. Turn off the power to the disposal, and use an Allen wrench (usually included with the disposal) to manually turn the motor using the fitting at the bottom of the unit. This helps dislodge any stuck debris. If you hear a humming noise, it may indicate that something is blocking the blades. Never put your hands inside the disposal; instead, use pliers to remove visible obstructions. If these steps don’t resolve the issue, there could be an electrical or mechanical fault, and it’s best to contact a plumber.

Frozen pipes are a common issue during the winter, but there are several steps you can take to prevent them. Start by insulating any exposed pipes, particularly those in unheated areas like basements, attics, or garages. Pipe insulation sleeves or heat tape can help keep pipes warm enough to prevent freezing.

On particularly cold nights, let a small trickle of water run from faucets connected to exposed pipes—this helps prevent pressure buildup, which is what usually causes frozen pipes to burst. It’s also important to keep your thermostat set to a consistent temperature, even when you’re not at home. Opening cabinet doors in kitchens and bathrooms allows warm air to circulate around pipes under sinks. If a pipe does freeze, turn off the water supply to that section, and contact a plumber immediately to avoid further damage and a potential burst pipe.

A slow-draining sink is often the result of a partial blockage in the drainpipe. This blockage is usually caused by the buildup of substances like soap scum, hair, grease, or food particles that accumulate over time, narrowing the drain passage. To address a slow drain, you can try using a plunger to dislodge the blockage. If that doesn’t work, a natural solution like baking soda and vinegar can help break down buildup. Pour the mixture into the drain, let it sit, and then flush with hot water.

Avoid chemical drain cleaners, as they can damage your pipes. If the blockage is persistent, it may be deeper within your plumbing system, requiring professional attention. A plumber can use specialized tools like a drain snake or hydro jet to fully clear the drain and restore proper flow, preventing more serious clogs in the future.

A damaged sewer line can lead to significant problems if not identified and repaired quickly. Common signs of a damaged sewer line include frequent clogs, multiple slow or backed-up drains, a foul odor around your property or coming from your drains, and unusually green or lush patches of grass in your yard, which could indicate a leaking sewer line. You may also notice gurgling sounds in toilets or sinks, or even see standing water or sewage backup in your home. Cracks in your home’s foundation or visible damage to your sewer cleanout can also be red flags. Sewer line damage can occur due to old, corroded pipes, invasive tree roots, or ground shifts. If you notice any of these symptoms, it’s important to contact a professional plumber immediately. They can perform a camera inspection to determine the extent of the damage and recommend the appropriate repairs.

Recurring drain clogs can be a frustrating issue, and they often indicate an underlying problem that needs addressing. Common causes of recurring clogs include buildup of soap scum, grease, food particles, or hair, which create blockages that aren’t fully cleared by traditional methods. Tree roots can also infiltrate underground pipes, causing frequent blockages. To fix recurring clogs, you may need more than just a plunger. Regular professional drain cleaning using tools like drain snakes or hydro-jetting can remove buildup deep within the pipes, ensuring they are clear. Avoid putting grease, coffee grounds, or large food scraps down the drain, and consider installing mesh screens to catch hair and debris. If the problem persists, it could indicate a damaged or misaligned pipe that needs repair. In such cases, a professional plumber can inspect the pipes with a camera and recommend the necessary solutions.

Low water pressure in the shower is a common issue and can have several potential causes. The most frequent cause is a buildup of mineral deposits inside the showerhead, especially if you live in an area with hard water. These deposits restrict water flow and reduce pressure. To resolve this, remove the showerhead and soak it in vinegar to dissolve the buildup, or replace it with a new one. Another possible cause could be a leak in the plumbing system, which reduces the overall pressure available. It could also be due to an issue with the main water valve not being fully open, or problems with the municipal water supply. If multiple fixtures in your home have low pressure, it might be an issue with your main line. Consulting a plumber can help identify the exact problem and recommend effective solutions to restore your water pressure.