FAQs
— FREQUENTLY ASKED QUESTIONS
Need Help with your Sewer Backup? Check Our FAQs Below
What causes a sewer backup?
Sewer backups can be caused by blockages in the main sewer line, tree roots, or heavy rain. Regular maintenance and inspections help prevent these issues.
What Types of Services Does Elite Rooter Offer?
Elite Rooter provides a wide range of plumbing services, including leak detection, drain cleaning, sewer line repairs, water heater services, and general plumbing repairs. We handle everything from small fixes to major installations, ensuring your home’s plumbing runs smoothly.
What should I do if my toilet keeps running?
A running toilet usually means the flapper inside the tank isn’t sealing properly causing the water to keep running. Replacing the flapper is an easy fix and can save water.
What causes low water pressure?
Low water pressure can be due to clogged pipes, a faulty pressure regulator, or issues with your water supply. Cleaning or replacing the affected parts usually fixes the issue.
What causes pipes to burst?
Pipes can burst due to freezing temperatures, high water pressure, or old, corroded materials. Insulating pipes, regulating water pressure, and regular pipe maintenance can help prevent this issue.
How can I stop my toilet from overflowing?
If your toilet is overflowing, turn off the water supply using the valve behind the toilet. Then, try to clear the blockage with a plunger or plumbing snake. If the problem continues, a plumber may need to inspect the drain line.
Can I fix a leaky pipe myself?
Small leaks can sometimes be temporarily fixed with pipe tape or a patch kit. However, for a lasting solution, it’s best to have a professional plumber repair or replace the damaged section of pipe.
How do I know if I have a hidden leak?
Signs of a hidden leak include high water bills, damp spots on walls or floors, and the sound of running water when no fixtures are on. A reliable plumbing company can use specialized tools to locate and fix the leak.
— FREQUENTLY ASKED QUESTIONS
Need Help with your Pipe and Drain Cleaning Service? Check Our FAQs Below
What is Pipe and Drain Cleaning Service?
Over time, pipes and drains can accumulate debris, grease, hair, and other materials that can cause blockages or slow drainage. Pipe and Drain Cleaning services involve using specialized techniques to remove these obstructions and prevent future clogs.
Why do I need to clean my drain?
Regular drain cleaning helps remove clogs, improve drainage, reduce smells, and avoid expensive repairs. It also keeps your plumbing system running without any problems.
How do you clean drains?
We use different tools and techniques like plumbing snakes, hydro-jetting to clean drains effectively.
How often should I get my drains cleaned?
It’s a good idea to have your drains inspected and cleaned at least once a year. If you notice slow drainage or unpleasant smells, you should call Elite Rooter at (866) 805-5325.
How much does Drain Cleaning cost?
The cost depends on factors like the type of blockage and the difficulty level of the job. We provide estimates before starting any work so you know what to expect.
What kind of blockages do you handle?
We handle various types of blockages in both pipes and sewer lines, including hair clogs, tree root blockages, and foreign objects that might be stuck.
Are your cleaning methods safe for my pipes?
Yes, we use safe and effective methods that are appropriate for your type of plumbing. We ensure that our techniques will not damage your pipes.
Can you clean all types of drains?
Yes, we clean all types of drains including sewer lines, pipes, drains, kitchen sinks. We have the expertise to solve problems related to all types of drains.
— FREQUENTLY ASKED QUESTIONS
Need Help with Leak Detection? Check Our FAQs Below
What is Leak Detection?
Leak detection is process of locating leaks from within walls or hidden underground plumbing systems.
Why is Leak Detection important?
Leak Detection allows repairs before they cause significant damages to your plumbing system and pipes.
How do you find leaks?
By using advanced technologies like thermal imaging, acoustic sensors, and ground-penetrating radar to accurately locate hidden leaks without unnecessary digging.
How much does Leak Detection Cost?
Costs can differ based on the difficulty level of the job and the tools required. We provide a clear estimate before starting the work so you know what to expect.
Can Leak Detection save me money?
Yes, by finding and fixing leaks early, you can avoid costly water damage repairs and reduce your water bills from wasted water.
Do you offer Emergency Leak Detection
Yes, we provide emergency leak detection services for urgent situations where immediate action is needed to prevent further damage.
What should I do if I suspect a leak?
If you suspect a leak, contact us as soon as possible. The sooner we detect and address the problem, the less damage and cost you’ll face.
How long does leak detection take?
The duration depends on the complexity of the issue and the location of the leak. Most detection services are completed within a few hours.
— FREQUENTLY ASKED QUESTIONS
Need Help with Sewer Line Services? Check Our FAQs Below
What is Sewer Line Services?
Sewer line services involve inspecting, repairing, and maintaining the pipes that carry wastewater from your home to the municipal sewer system or septic tank.
Why are Sewer Line Services Important?
Proper sewer line maintenance prevents backups, clogs, and leaks, which can lead to unsanitary conditions, property damage, and expensive repairs.
How do you inspect Sewer Lines?
We use advanced techniques like video camera inspections to examine the interior of your sewer lines. This helps us identify blockages, cracks, or other issues.
How can Tree Roots affect my sewer lines?
Tree roots can invade sewer lines seeking water and nutrients, causing blockages and potential damage to the pipes.
What is Trenchless Sewer Repair?
Trenchless sewer repair is a technique that allows for pipe repairs without digging up your yard. It’s less invasive and often quicker than traditional methods.
Will Sewer Line Repairs be messy?
We aim to minimize mess and disruption. Trenchless methods and careful planning help reduce the mess on your property.
How much does Sewer Line Repairs cost?
The cost of Sewer Line Repairs depend on the problem and how it can be solved. We will give you an estimate before starting so you know what to expect.
How can I keep my sewer lines in good shape?
To keep your sewer lines in good shape, you need to get regular checkups done and try to fix any issues that arise as quickly as possible.
— FREQUENTLY ASKED QUESTIONS
Need Help with Water Heater Services? Check Our FAQs Below
What are Water Heater Services?
Water Heater Services includes repairing and installing water heaters to make sure you have hot water available at all times.
Why do I need Water Heater Services?
To have hot water available at all times, you should use Water Heater Services by calling at (866) 805-5325
How do you inspect Sewer Lines?
By using advanced techniques like video camera inspections to examine the interior and fix any issues of your sewer lines.
What types of Water Heater do you work on?
Elite Rooter can repair all types of water heaters including tankless, tank-style, electric and gas water heaters.
How do you fix a water heater?
By diagnosing the problem as quickly as possible and then repairing or replacing parts to get it working again.
How long do Water Heaters Repairs take?
It depends on the problem and its solutions, but most water heater repairs take a few hours.
How much does it cost to repair a Water Heater?
Costs of repairing a Water Heater depends on the problem. However, we provide an estimate before we start you know what to expect.
How do I know if I need a new water heater?
There are various indicators that can tell you if you need a new water heater. If your heater often breaks down, or can’t meet your hot water needs, it might be time for a new one.
What should I do if my water heater is leaking?
Firstly, you need to turn the gas off. Then, you should call us ASAP to prevent any damages.
How can I make sure my water heater is in good shape?
You need to get regular checkups and normal maintenance like flushing the tank and checking for leaks can be helpful as well.
— FREQUENTLY ASKED QUESTIONS
Need Help with Septic Services? Check Our FAQs Below
What are Septic Services?
Checking and repairing your septic tanks for leaks or blockages.
How often should I get my septic tanks inspected?
You should get it inspected every 1-3 years but it also depends on how many people use it and other factors.
How do you inspect Septic Tanks?
We check the septic tanks for leaks and water level. We also try to ensure that every part of the system is working smoothly.
How do I know if my Septic Tank needs service?
There are various signs that indicate if a Septic Tank needs services including bad smells, standing water in your yard or slow drains.
What happens if I don't maintain my Septic System?
Not maintaining your Septic Systems can cause to big problems like leaks and backups which lead to expensive problems.
How long does a Septic System inspection last?
There are various factors involved like the size and condition of the septic tank, but it usually takes upto a few hours.
What should I do before your inspection?
You should clear the area around the septic tank to make sure we have easy access to the tank.
What happens during a Septic Tank Certification?
During the certification, we check your septic system to ensure it is working properly and it is in line with the local standards. Then, the certificate is provided if everything is ok.
Can you help with both residential and commercial Septic Tanks?
Elite Rooter has expertise in all types of septic tanks and systems including residential and commercial septic tanks.
How can I ensure my Septic Tank lasts a long time?
You need to get regular maintenance and timely inspections to make sure your septic tank is in good shape for a long time.
