If your tankless water heater has no hot water, call Elite Rooter to ask about availability. It repairs water heaters and provides a written price before work begins.
In short
Elite Rooter repairs water heaters. If your tankless heater has stopped producing hot water, call Elite Rooter to ask about availability. Its phones are answered around the clock, while plumbers are scheduled during business hours. A plumber diagnoses the problem on site and provides a written price before work begins.
Why a tankless heater may stop heating
Mineral buildup can clog and damage heating elements, and an ignition failure can stop a tankless unit from starting. A unit that is undersized may struggle with high demand; a brief, unexpected burst of cold water is sometimes called a cold water sandwich. In one Elite Rooter job, a family's tankless heater had a corroded pipe and a control panel failure. Elite Rooter troubleshot the problem and recommended a new tankless heater. The team installed it and restored the family's hot water.
Safety first
If you smell gas or a rotten-egg odor, leave the home right away and take everyone with you. Do not switch lights or appliances on or off, use a phone, or light a match or lighter inside. Once you are outside and away from the building, call your gas utility or 911. Do not try to find the leak, shut off or relight the heater, or repair any gas part yourself.
Do not open the heater, remove its panels or touch the pressure relief valve: water and parts inside can be hot enough to scald, and some units carry electrical power. A licensed plumber can diagnose the unit safely.
What to expect when you contact Elite Rooter
You can call a local office or book online. Elite Rooter's phones are answered around the clock, and a plumber is scheduled during business hours: Monday to Friday, 6am to 6pm, and Saturday, 7am to 4pm. The plumber diagnoses the problem on site, explains the options, and gives a written price before work begins. For one tankless repair and maintenance request, Elite Rooter exchanged messages with the customer to get more details. A local manager then went to the customer's home and performed the repairs.
Elite Rooter's water heater work
Elite Rooter includes water heater repair and replacement among its plumbing services. It also identifies water heater installation and repair as part of its business. In one job, a customer had a 20 year old tankless heater that was leaking and working intermittently. Elite Rooter diagnosed the leak, explained the issue, gave an estimate, and answered questions about replacement. The heater was determined to need replacement, and Elite Rooter scheduled that work for the next day.
How a tankless water heater operates
A tankless water heater has no tank for storing heated water. A sensor detects water flowing over a heat exchanger and initiates heating. Tankless units can use natural gas, electricity, or propane. For gas units, the input rating is measured in BTU per hour.
What to ask about a gas tankless installation
For a gas tankless installation, ask about testing water hardness and sizing the heater for the maximum anticipated demand and the temperature rise needed. If tested hardness exceeds the manufacturer's specified limits, the installation checklist calls for recommendations about a water softener. When hiring a contractor, look for licensing, insurance, and certification; check references and reviews; and get multiple bids in writing. The checklist can be included in bids and contracts.
What customers are saying
"Daniel H and Arthur were very helpful, knowledgeable, professional, and good working men. Highly recommend these guys! Thank you for installing my new water heater!"
Thilda Steinberg, Google review
"Eric repairman of my water heater.! Excellent work"
Karen and Jose Cuzme, Google review
"Brandon did a great job at giving me a quote for my faulty water heater. He was very knowledgeable on what needed to be replaced and gave me a great quote. I will be reaching out once I’m ready to begin my project!!"
Leslie Hunter, Google review
Frequently asked questions
Can Elite Rooter send a plumber outside business hours?
Elite Rooter's phones are answered around the clock, but service is during business hours only. Plumbers are scheduled Monday to Friday, 6am to 6pm, and Saturday, 7am to 4pm.
Will I get a price before work begins?
Yes. Elite Rooter technicians diagnose the issue, explain the options, and provide a written price before work begins.
Which cities are listed for Elite Rooter?
The listed cities are San Diego, California; Colorado Springs, CO; and Ventura, CA.
Sources
- Is Your Hot Water Not Getting Hot? Common Causes & What To Do About Them. A. O. Smith.
- Chapter 5 - Water Heating. California Energy Commission.
- DOE Home Improvement Expert™ Fact Sheet and Checklist: Gas Tankless Water Heater. U.S. Department of Energy.
About the Author
Frequently asked questions
Can Elite Rooter send a plumber outside business hours?
Elite Rooter's phones are answered around the clock, but service is during business hours only. Plumbers are scheduled Monday to Friday, 6am to 6pm, and Saturday, 7am to 4pm.
Will I get a price before work begins?
Yes. Elite Rooter technicians diagnose the issue, explain the options, and provide a written price before work begins.
Which cities are listed for Elite Rooter?
The listed cities are San Diego, California; Colorado Springs, CO; and Ventura, CA.
