In short
If you have no hot water and need help today, call Elite Rooter at (866) 805-5325 to ask about availability. Elite Rooter repairs and installs water heaters. Its phones are answered around the clock, while plumbers are scheduled during business hours. A plumber diagnoses the problem on site and provides a written price before work begins.
Why a water heater may stop heating
The possible cause depends on the heater. Tank water heaters can have faulty heating elements or thermostat issues. Electric models can have tripped circuit breakers, while gas models can have gas supply problems or vent blockages. Tankless heaters can have mineral buildup that clogs heating elements, ignition failures, or trouble meeting high demand if the unit is undersized. Homeowners can perform some basic tasks, such as resetting a tripped breaker or checking a gas supply valve. Leave most repairs to a professional; water heater repairs can involve gas lines, electrical connections, or pressurized systems.
Who to contact when a water heater fails
Check whether the water heater has an active warranty. If it does, contact the manufacturer to find certified providers in your area who can perform warranty repairs. For a heater that is out of warranty, a licensed plumber can diagnose and repair it. Verify that the plumber is licensed and insured, and ask for a written estimate that says what it includes.
What Elite Rooter has found on water heater calls
A cold tap doesn't always mean a failed heater. At one rental property, a tank water heater seemed broken, but the technician found the tenant had put out the pilot light. Relighting it got the hot water back with no repair needed.
Read moreRead less about What Elite Rooter has found on water heater calls
Sometimes the warranty covers it. One family's water heater went out right after they got home from a vacation. The Elite Rooter plumber found it was still under warranty, helped the family get it exchanged, and installed the replacement, and the family had hot showers that night.
And sometimes the unit has to go. A family's tankless water heater had a corroded pipe and a control panel failure. The plumber recommended a new tankless unit, and the team worked a long Friday to get the family's hot water back. The new system also fixed low water pressure the family had been getting when several fixtures ran at once.
Booking and the written price
To book with Elite Rooter, call a local office or book online. A plumber is scheduled during business hours: Monday to Friday, 6am to 6pm, and Saturday, 7am to 4pm. The plumber diagnoses the problem on site and gives a written price before any work begins, so you can decide between a repair and a replacement before anything is done. Along with water heaters, Elite Rooter installs whole-house water filtration systems.
What customers are saying
"They were able to help me discover it was still under warranty and what I needed to do to get it exchanged. They were able to help me get this all accomplished and installed all on the same day I called and my family was able to take hot showers that night!"
Amanda B., Google review
Sources
- Water Heater Warranty Repair Service Near Me | A. O. Smith. A. O. Smith.
- www.bbb.org. Better Business Bureau, 2023.
Frequently asked questions
Can Elite Rooter help if I have no hot water today?
Call (866) 805-5325 to ask about availability. Elite Rooter's phones are answered around the clock, and plumbers are scheduled during business hours: Monday to Friday, 6am to 6pm, and Saturday, 7am to 4pm.
Will Elite Rooter give me a written price before work begins?
Yes. A plumber diagnoses the problem on site and gives a written price before any work begins.
Should I check my water heater's warranty before calling?
Yes. If the heater is still under warranty, the manufacturer can point you to certified providers for warranty repairs, and a replacement unit may be covered.