Denver Water is replacing water mains along Santa Fe Drive between West 7th and West 12th avenues. Check the utility's current project update for the active work area, and use the notice for your address to plan around a water interruption.
Read the outage notice for your address
Denver Water's outage guidance says planned shutoffs normally come with a door notice at least 24 hours ahead. That notice gives the estimated duration. Apartment residents should also check common areas and ask their property manager. Allow for a longer interruption if work takes more time than expected.
Prepare before the water stops
- Finish showers, laundry and dishes before the scheduled interruption.
- Set aside drinking and cooking water in containers suitable for food use.
- Pause water-using appliances and irrigation during the outage.
- After service returns, follow Denver Water's instructions to flush cold water from a bathtub or, weather permitting, an outdoor spigot.
Keep the full outage instructions handy for appliance precautions and flushing details. Follow any additional directions issued for your property.
Who should you call?
| Situation | Next step |
|---|---|
| Construction outage or missing notice | Ask Denver Water about your address and the work schedule. |
| Water-main work in the street | Denver Water maintains and replaces its mains. |
| Problem in household plumbing | Arrange a plumber's assessment of the private plumbing. |
Denver Water Customer Care is 303-893-2444, Monday through Friday, 7:30 a.m. to 5:30 p.m. For urgent questions after hours, the utility lists 303-628-6801. Have the address and any notice available.
Denver Water assigns service-line responsibility to property owners, while it maintains its water mains. If the utility confirms service has returned but your home still has a plumbing problem, a plumber can investigate. A main replacement does not, by itself, establish the cause of a problem inside the property.
Street work and your water-off window
The City's Santa Fe Streetscape project also includes sidewalks, drainage and other utilities. Its broader construction timeline extends beyond the water-main work. Use the address-specific water notice to plan showers or business operations; a road-closure schedule is not a water-outage schedule.
Questions from Santa Fe Drive residents
Will every property lose water at the same time?
Denver Water says affected customers will receive outage details. Check the notice for your address or contact the utility to confirm whether your property is included.
Should I expect a call when the water comes back?
Denver Water says crews do not notify customers when service returns. Check a cold-water faucet periodically and follow the utility's flushing instructions once flow returns.
Plumbing help for your Denver property
For a leak or a problem in customer-owned plumbing, contact Elite Rooter's Denver pipe-repair team. Call (720) 460-9944 and confirm coverage for your address. Phone lines are answered 24/7; service appointments run Monday through Friday, 6 a.m. to 6 p.m., and Saturday, 7 a.m. to 4 p.m. See the Denver service page for local contact details.